Refund policy

Our Return Policy

We want you to be completely satisfied with your purchase.

Returns are accepted only if:

  • The product is unopened and unused, or
  • The product arrives damaged or defective.

For hygiene and safety reasons, we cannot accept returns of products that have been opened or used.

Damaged or Defective Products

If your order arrives damaged or defective, please contact us as soon as possible.

We may request photos of the product and packaging to help us assess the issue.

Refunds

Once your return has been inspected and approved, your refund or replacement will be processed.

Refund processing times may vary depending on your payment method.

Non-Returnable Items

We cannot accept returns for:

  • Opened products
  • Used products
  • Products damaged due to misuse
  • Items returned without prior approval

Contact

For returns or refund assistance, please contact:

Phone /WhatsApp: +961 71 926 366